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Frequently Asked Questions
Find answers to common inquiries about our stolen vehicle recovery services and processes.
How does stolen vehicle recovery work?
Once a vehicle theft has been reported, our team assesses the available information and coordinates recovery activity using intelligence, operational resources and, where applicable, vehicle tracking data.
We work closely with insurers, police, tracking providers and other stakeholders to maximise the opportunity for a safe and successful recovery.
What types of vehicles do you recover?
We recover a wide range of vehicles, including cars, vans, motorcycles, light commercial vehicles, HGVs, plant and specialist vehicles.
Our services are tailored to meet the requirements of insurers, fleet operators, finance companies, dealerships, businesses and private vehicle owners.
How quickly should I report my stolen vehicle?
The sooner a vehicle is reported, the greater the opportunity to begin recovery efforts. Once you have reported the theft to the police and obtained a crime reference number (where available), contact us as soon as possible.
Early reporting allows us to begin coordinating recovery activity without unnecessary delay.
Do you offer services for both businesses and individuals?
Yes. We work with insurers, fleet operators, leasing and rental companies, finance providers, dealerships, and other commercial organisations, whilst also assisting private vehicle owners where appropriate.
Our recovery services are tailored to the specific requirements of each client and incident.
